Payment Policy

Payment Information

Overview

Luvly Household Collections offers secure and flexible payment options to make your shopping experience seamless. This policy outlines the available payment methods, security measures, and general guidelines.

Accepted Payment Methods

Cash on Delivery:
Available only for orders delivered within Nairobi County.

Mobile Money (MPesa):
Convenient and widely used across Kenya.

Bank Transfers:
Available for bulk orders or corporate clients.

Payment Security

We prioritize your payment security by:

Using encrypted payment gateways.
Implementing Secure Socket Layer (SSL) technology on our website.
Payment Confirmation
After payment, you will receive a confirmation email or SMS with the following:

Payment amount
Payment method
Order details
Failed Transactions

If your transaction fails:

Check your payment details for errors.
Retry the payment process.

Contact us at

info@luvlyhouseholdcollections.co.ke
+254 738 611 410